Husband and wife David and Audrey run Ableworld Broxburn

Ableworld Broxburn was formed by husband and wife David and Audrey, as well as David’s sister Maureen. They were looking for a franchise opportunity and visited many companies and franchise fairs in Edinburgh. 

Ableworld appealed to both husband and wife, as they could see that an Ableworld Franchise would not only give them a comfortable income but would also provide great job satisfaction for them, knowing that they were helping people to live more independently.

“When we opened the business, we never for a minute realised how rewarding and humbling it would be to deal with some of the wonderful customers who come through our door who are in need of guidance and advice on products to support their daily living. We would definitely recommend the franchise.”

Having previous business experience was a great start for the team at Broxburn, so why did they opt for a franchise?

“We decided on a franchise business as, even though we had previous business experience, we wanted to know that we had somebody to fall back on if we needed help. With a franchise, you are working to a format with support but still responsible for your own business.”

“There is always the support at Head Office, as well as this the suppliers and manufactures know their products the best. The reps come out and give us training and if we have a specific question about a product we can phone them direct. It’s about learning the network of support and learning who  can help offer us the best advice for the customer.”

“From personal experience, we know it can make a huge difference to people if they have the correct products for their mobility needs. Ableworld can make a massive difference to a person’s quality of life and we wanted to be part of it. We chose Ableworld because their ethos appealed to how we like to live our lives – treat people fairly.”

“In order to succeed you need to be hardworking and caring. You need to be able to listen to people’s needs. You will be rewarded with the satisfaction of making a difference in people’s lives.

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Husband and wife James and Leanne run Ableworld South Wales

James and Leanne are one of several couples who came into franchising as a way of pooling their talents and the opportunity of working together in a family business.